Return and Refund Policy for Crazy Tycoon
Effective Date: 18 September 2023 18:00Â
At Crazy Tycoon, we want you to be completely satisfied with your T-shirt purchase. If you are not entirely happy with your order, we’re here to help with our straightforward return and refund policy.
1. Returns
1.1. Eligibility: You may return T-shirts purchased from Crazy Tycoon within 7 days from the date of delivery if you are not satisfied with your purchase for any reason. To be eligible for a return, the T-shirt must be in its original condition, unwashed, unworn, and with all tags still attached.
1.2. Return Process: To initiate a return, please follow these steps:
- Contact our Customer Support Team at crazytycoon23@gmail.com to request a return authorization.
- Pack the T-shirt securely in its original packaging or a similar protective packaging.
- Include a copy of the original packing slip or your order confirmation email.
- Ship the package to the address provided by our Customer Support Team.
1.3. Return Shipping: Customers are responsible for return shipping costs unless the return is due to a Crazy Tycoon error or a defective product.
2. Refunds
2.1. Refund Process: Once we receive your returned T-shirt and inspect it, we will notify you of the status of your refund. If your return is approved, we will initiate a refund to your original payment method within 2 business days.
2.2. Refund Amount: The refund will include the purchase price of the returned T-shirt, minus any applicable shipping fees, if applicable. Please note that we do not refund the cost of the original shipping, unless the return is due to a Crazy Tycoon error or a defective product.
3. Exchanges
Unfortunately, we do not offer direct exchanges. If you would like to exchange a T-shirt for a different size or design, please follow the return process as outlined above, and then place a new order for the desired item on our website.
4. Damaged or Defective Items
If you receive a damaged or defective T-shirt, please contact our Customer Support Team within 7 days of receiving your order. We will provide instructions for returning the item and will either send you a replacement or issue a refund, as per your preference.
5. Contact Us
If you have any questions or concerns about our return and refund policy, please contact us at:
Email: crazytycoon23@gmail.com
Address: Shop no. 3, Balaji vihar 40, niwaru road, near saint teresa school, Jaipur, Rajasthan 302012
Phone:9257956146, 9351156146, 9079259997
6. Changes to this Policy
Crazy Tycoon reserves the right to update or modify this return and refund policy at any time. Any changes will be posted on this page with an updated effective date.
Thank you for shopping at Crazy Tycoon. We appreciate your trust and value your satisfaction.